Privacy Policy

This Privacy Policy Statement explains the data processing practices of Exception. If you have any requests concerning your personal information or any queries with regard to these practices please contact

Registration & Information Collected

  • provide you with information about the products and services we offer
  • provide you with a more personalised service
  • conduct market research
  • run competitions and promotions
  • pass on to selected companies to provide you with other offers and promotions
  • help other companies profile and extend their databases
  • to facilitate communication between yourself and others

Use of cookies

We use "cookies" to identify you when you visit the Exception website and to build up a profile of our regular users. A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information back from the browser. Our use of cookies also allows members to be presented with a personalised version of the site.  We will only read cookies from your cookie file placed there through your web browser's interaction with the Exception site.

Use of session files

We use session files, along with cookies, to log your browsing patterns and so identify the areas of the site which have been of interest to you, allowing us to personalise the Exception site for you.

We also use information in aggregate form (in other words, no individual user is identified) to:

  • build up marketing profiles
  • allow us to develop the business in ways that help you
  • manage our relationship with advertisers and to audit usage of the site

All personal, cookie and session ID information are made available to Exception call centre employees to enable us and any related third parties to deal more effectively with any enquiry you make.

Your control over the use of your personal data

You have complete control over the use of your personal information by Exception. We collect personal information from you through the use of enquiry and registration forms and each time you e-mail us your details.  We also collect information automatically about your visit to our site. This information, which includes demographic data and browsing patterns, is collected via the use of cookies (see above) and session file information.