Quality Engineer

THE ROLE

If you believe zero defects is a target worth chasing, this role is for you. As Quality Engineer, you will drive continuous improvement across our systems and processes, working shoulder to shoulder with production teams, customers and suppliers. You will take ownership of the Final Inspection team and help ensure every board leaves Tewkesbury right first time, in full and on time.

KEY RESPONSIBILITIES

• Optimise production processes to approach zero-defect performance
• Develop and review operating procedures, and maintain process documentation to ISO requirements
• Measure and report quality metrics, including inspection and test yields, customer returns and Defects Per Million Opportunities (DPMO)
• Improve yields by identifying failure modes and delivering corrective and preventive actions with timely closure
• Close internal and customer issues using 8D and Failure Mode and Effects Analysis (FMEA)
• Lead the Final Inspection team
• Conduct internal and external quality audits and confirm corrective actions are effective
• Produce AS9102 First Article Inspection (FAI) reports and support New Product Introduction (NPI)
• Work with the QA team to maintain AS9100 and ISO 9001 approvals
• Maintain the Critical Action Register
• Coach and guide shop floor teams on quality issues
• Produce quality reports and represent Quality with customers and suppliers
• Identify and deliver cost savings
• Uphold environmental, health and safety policies and 5S principles

KNOWLEDGE REQUIRED

• Problem-solving and root cause analysis
• IPC standards and PCB process knowledge
• AS9100 and ISO 9001 requirements
• Quality tools and improvement techniques, such as Quality Control Plans, 5 Whys and the 7 Wastes
• Quality systems, including audit, CAPA, change control and quality management software
• Excel and PowerPoint

QUALIFICATIONS & EXPERIENCE

Essential

• Higher qualification in a science or engineering discipline, or equivalent experience

Desirable

• Degree in Engineering or Quality
• Experience in manufacturing or another highly regulated environment
• Experience within a quality assurance function, including internal auditing
• Time spent working directly with a manufacturing process
• Valid driver’s licence, as inter-company travel may be

CORE SKILLS AND ATTRIBUTES

• A can-do, customer-focused attitude with tenacity and drive
• Rational and objective, with a hands-on approach to manufacturing issues
• Prioritises well and performs under pressure
• Strong attention to detail
• Confident verbal and written communicator who can influence others
• Commercially aware and sensitive to customer needs
• Balances teamwork with the initiative to resolve issues quickly
• Committed to keeping quality knowledge current

This job description is not exhaustive. The company expects employees to be flexible in their approach and to undertake reasonable extra duties that may be required.