Quality Policy

Exception PCB’s Quality Policy outlines our commitment to customer satisfaction, continual improvement, measurable quality performance, employee development, supplier partnerships, and right-first-time PCB manufacture.

QUALITY & ASSURANCE
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Exception PCB is one of the UK’s market leaders in the manufacture and supply of Printed Circuit Boards to the telecommunication, computer and aerospace industries.

Exception PCB will seek to achieve excellence in all its’ activities through focused initiatives.

Exception PCB will establish a means for systematic and continual improvement of all aspects of the business through:

  • Delivering customer satisfaction using measurable quality and delivery metrics to exceed customers’ needs and communicate to all employees.
  • Committing the resources required for Continual Improvement, Review and Monitoring of the Quality Management System and its’ Objectives.
  • Utilising Statistical Methods to Analyse and Improve the System and Processes.
  • Promoting Honest and Open Communication, Loyalty, Ownership and Employee Advancement through on-going Training and Development.
  • Recognising and Promoting Teamwork.
  • Developing Partnerships with Suppliers and Customers to accelerate Product and Service advancement.
  • Effectively utilising the Quality Management System as a means to assure “Doing it Right First Time”

To provide our Customers with Technical support / products and services that meets and exceeds their expectations through measurable objectives.